FAQs
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1. Are Arsh products safe for all skin types?
Yes, all Arsh products are crafted using premium and skin-friendly ingredients. They are suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before full use.
2. What ingredients are used in your products?We use high-quality ingredients like saffron, gold extracts, and natural botanical actives that nourish, repair, and enhance your skin’s natural glow.
3. How long does delivery take?Orders are usually delivered within 3–7 working days depending on your location. You will receive tracking details once your order is shipped.
4. Can I return or exchange a product?Yes, we offer easy returns and exchanges for damaged or incorrect products. Please contact our support team within 48 hours of delivery.
5. How can I track my order?Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status in real-time.
6. Do you offer Cash on Delivery (COD)?Yes, we offer Cash on Delivery (COD) on selected locations across India.
7. Are your products cruelty-free?Yes, all Arsh products are cruelty-free and not tested on animals.
8. How can I contact customer support?You can contact us via email or phone mentioned on our Contact Us page. Our support team is always ready to assist you.