Return & Refund Policy
At Arsh, we aim to ensure customer satisfaction. If you experience any issues with your order, please review our return and refund policy below.
1. Return Eligibility
- Product received is damaged
- Incorrect product delivered
- Return requests must be submitted within 48 hours of delivery
2. Return Process
To initiate a return, contact us at:
Email: darsh@arsh.info
Phone: +91 7307151921
Please include:
- Order number
- Images of the product
- Description of the issue
3. Refunds
Once the return request is verified and approved, refunds will be issued to the original payment method used during purchase.
Refund processing time may take 5–7 business days depending on the payment provider.
4. Non-Returnable Items
- The product has been used
- The return request is made after 48 hours of delivery
- The product was damaged due to misuse
